Privacy Policy

Privacy policy

This page explains the categories of information used to operate the Gervazo store, process orders, provide support and maintain security.

Information collected

Information may include contact, delivery, order, device, usage and communication details supplied by you or generated when using the store.

How information is used

Information supports checkout, fulfilment, customer service, fraud prevention, legal compliance and store improvement.

Service providers

Relevant information may be processed by commerce, payment, hosting, analytics, support and delivery providers where needed.

Your choices

Depending on applicable law, you may request access, correction or deletion, or object to certain processing.

Contact

Send privacy questions to service@gervazo.com and include enough detail to identify the request without sending unnecessary sensitive information.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Suzhou Dizhiming Trading Co., Ltd.
A61, Room 310, Building 1, No. 35 Shishan Road, Suzhou High-tech Zone, Suzhou, Jiangsu, China
Email: service@gervazo.com