Terms of Service

Terms of service

These terms apply to use of the Gervazo website and purchases made through the store, together with policies shown at checkout and rights that cannot lawfully be excluded.

Product information

We aim to present useful images and descriptions. Display settings and production variation can affect colour and appearance.

Orders

Submitting an order is a request to purchase. Availability, payment review and other checks may apply before fulfilment.

Pricing and errors

If a material pricing or description error is identified, we may contact you before fulfilment to confirm available options.

Responsible use

Do not misuse the store, interfere with security, submit unlawful content or attempt unauthorised access.

Contact and applicable rights

Questions may be sent to service@gervazo.com. Mandatory consumer rights under applicable law remain available.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Suzhou Dizhiming Trading Co., Ltd.
A61, Room 310, Building 1, No. 35 Shishan Road, Suzhou High-tech Zone, Suzhou, Jiangsu, China
Email: service@gervazo.com